Briefing 

The journey of providing services in the family violence protection system starts from the prevention stage to the closing stage. The case journey varies in the Family and Juvenile Protection Department depending on the specificity of the case. You may need to go through all stages, ranging from reporting and filing a complaint to the start of a criminal investigation, Collecting evidence, completing the criminal case file, conducting settlement in the stipulated cases - or requesting social, health and psychological follow-up, taking administrative measures and providing protection based on a judicial order and providing accommodation services through service delivery partners.

 violence prevention

 The Department of Family and Juvenile Protection implements many awareness and educational community programs in cooperation and coordination with institutions operating in all sectors such as ministries, bodies and civil society organizations, whether social, educational, health and others. These programs aim to create community awareness to prevent and reduce violence and introduce the administration’s services The reporting mechanism and access to services. The department also offers many specialized training programs for workers in various sectors on prevention and response to violence and the legal responsibility of service providers. The department, prepares specialized audio-visual and written media materials to contribute to spreading awareness of the issue of built violence. on gender and its reduction.

 Referral and notification

The Jordanian law has determined the legal responsibility of health, educational and social service providers when dealing with cases of violence in general, and sexual assault in particular, and the texts indicate mandatory reporting to the Family and Juvenile Protection Department, the reporting mechanism, and legal accountability for non-reporting. The Department of Family and Juvenile Protection has taken all measures to establish Instructions for documentation and follow-up mechanisms.

Immediate response and comprehensive intervention

 Based on the complexity and multiplicity of the direct and indirect effects of domestic violence and gender-based violence, specialized trainings came for workers in the Department of Family and Juvenile Protection to determine their preventive role and the intervention framework to ensure the security and personal safety of violence cases and members of their families, by taking all measures to provide medical, psychological and security services Protection and shelter in response to emergency needs of cases, holding case conferences and referring the evening to him/her to different specialized service providers based on needs assessment and preparing appropriate intervention plans and ensuring their implementation.