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service title 

partners  

condition 

Receiving and managing incoming emergency calls on the unified emergency number (911).

All responding units (according to specialization and type of communication).

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Receiving short text messages (SMS) on the emergency number (911).

All responding units (according to specialization and type of communication).

A cell phone that supports SMS text messaging

Receiving a message (text, video, or image) through the WhatsApp application in the main operations/operations and control room.

All responding units (according to specialization and type of communication).

A smart cell phone with  SIM card and Internet service available WhatsApp application

Receiving and managing emergency video calls on the emergency number for the deaf (114).

All responding units (according to specialization and type of communication).

A smart cellular device that supports video calling service ,  SIM card, specified by Zain, with Internet service available

Installation of operating systems in operations and control.

procurement / Planning and International Cooperation Departments

A mechanism that meets the technical specifications necessary to install the system on it Availability of public security communications network

Follow-up of the Vehicle Plate Recognition System (ANPR) for fixed patrols.

All responding units according to specialization / private telecom companies (Zain, Orange (mobile / fixed), Umniah)

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Monitoring the Vehicle Plate Recognition System (ANPR) for mobile patrols.

All responding units according to specialization / private telecom companies (Zain, Orange (mobile / fixed), Umniah)

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Monitoring the patrol tracking system (AVL).

Sir / Greater Amman Municipality / Private telecom companies (Zain, Orange (mobile / fixed), Umniah)

Linking patrols to the (AVL) system

Linking patrols to the (AVI) system

Sir / Greater Amman Municipality / Private telecom companies (Zain, Orange (mobile / fixed), Umniah)

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Providing video recordings through the television surveillance system.

Greater Amman Municipality

official letter 

Monitoring the general situation on the roads through the CCTV system.

Sir / Greater Amman Municipality / Private telecom companies (Zain, Orange (mobile / fixed), Umniah)

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Monitoring the security situation on the roads through the CCTV system through the cameras of operations and control and the cameras of the Greater Amman Municipality deployed on the roads so that the vehicle numbers are checked for security and randomly according to the licensing system and the control system.

Responding units according to specialization / Greater Amman Municipality / Private telecom companies (Zain, Orange (cellular / fixed), Umniah)

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Follow-up conditional performance monitoring (MDVR).

Public Security Units / Private Telecom Companies (Zain, Orange (mobile / fixed), Umniah)

Connecting patrol cameras to the (MDVR) system

 ( BODY WORN ) .

PSD units 

Connecting patrol cameras to the (BODY WORN) system

Providing audio reports for communications.

Private telecom companies

an official letter 

Providing statistical bulletins and periodic reports.

Logistics Support Directorate

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Print a map of the various public security units and the General Directorate of Civil Defense, through which the area of jurisdiction, the main landmarks, and the main and secondary streets are defined...  .

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Checking the printing request to see if it was completed within a period close to the date of the request.

Connect the facility's alarm to the emergency number (911).

Procurement Department / Responsive Units (Criminal Investigation, Police Directorates with jurisdiction, highway Patrols, Traffic, special branch , Juveniles, AND, Badia, Tourist Police, Civil Defense Competent security agencies

Applying the instructions of the Ministry of Interior regarding the response companies and linking the facilities with the Directorate of Operations and Control.

Studying the engineering plans for a facility under construction and linking them to safety code systems.

Public Security Units / Private Telecom Companies (Zain, Orange (mobile / fixed), Umniah)

Implementation of the safety system code as stated in accordance with the National Building Council Law No. 7 of 1993

Connecting cameras to existing facilities with safety code systems.

Amman Municipality Entities authorized to renew licenses for establishments (Government of Amman, municipalities, Petra Region Authority, ....., etc.) Telecom companies (Zain, Orange, Amnabah).

Implementation of the safety system code as stated in accordance with the National Building Council Law No. 7 of 1993

Licensing facilities with the Directorate of Operations and Control.

Telecom companies / Amman Municipality

Implementing the instructions of the Ministry of Works related to the National Safety Code Law and linking facilities with the Directorate of Operations and Control.

Strengthening the security system for ministries, institutions, government departments, embassies, diplomatic and international bodies, companies, factories, and important and vital projects.

Public security units/competent security agencies.

Entities requesting the service (international, governmental, diplomatic). Private entities should be: important, sensitive, vital, frequented by the general public, and have a special nature.

Supervision, control and follow-up of the use, consumption and storage of dangerous and explosive materials and licensed and smuggled fireworks.

Public security units/competent security agencies.

Legal licensing of establishments Availability of an explosives expert for the facility. Implementation of all procedures for obtaining the service.

Monitoring the work of security, protection and private guarding companies, as well as cash transfer companies, and monitoring their licenses and the extent of their compliance with the instructions governing them.

Ministry of Interior / Regions and Public Security Units according to specialization / Criminal Information / Competent security agencies.

Legal license. · The approval of the Ministry of Interior.

Providing drones for security services and photography for the public and private sectors, according to the regulating instructions, and in coordination with the Procurement Department.

Ministry of Interior / Air Force Command / Civil Aviation Regulatory Authority / Public Security Units.

The approval of the Ministry of Interior. The approval of the Air Force Command and the Civil Aviation Regulatory Authority. The company must be legally licensed. Approval of the Ministry of Interior for the application.